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December, 2010

Juan Chacón, Marketing Manager jchacon@pectra.com
PECTRA BPM Suite, our solution for business process management (Business Process Management) has been awarded a new silver in South America in Global Awards for Excellence in BPM & Workflow (Florida, USA), for implementation in Telecarrier (Panama).
We are very proud about this new recognition, as it is the sixth year that our BPM solution is distinguished worldwide among the suites of the main players in the industry, what makes it the most awarded in the region.
This distinction adds to the 4 gold medals we got in this category, South America & Caribbean, and the silver medal achieved in North America.
About Telecarrier
Telecarrier is a Panamanian company that provides telecommunications and information technology solutions since 2000, with the highest level of service at competitive prices.
Telecarrier implemented PECTRA BPM Suite in order to automate their sales process. The deployment lasted 18 months and allowed Telecarrier manage their sales processes, giving flexibility to adapt to change, speed and improved customer service internally and externally.
Benefits of implementing PECTRA BPM Suite
By Salvador Jair Sagel, Product Manager at Telecarrier
“Implementing PECTRA BPM Suite gave us the flexibility to adapt to change, speed and simplicity to change the business rules to provide faster response times,” said Salvador Jair Sagel, Product Manager Telecarrier. “Thanks to the technical and commercial training PECTRA Technology gave our team, we work on the optimization of more than 30 opportunities for improvement during the first four months”.
The Product Manager Telecarrier compared management metrics before and after deployment, which translate into the following benefits:
- Reducing the time from detection of the opportunity the submission of contracts in the order of 60% (from 6 to 2 days)
- Reduction of administrative contract process in 75% (from 2 days to 4 hours);
- Reduced associated administrative costs (human resources) in a 20%;
- Cancellation of rework due to errors in the preparation of contracts.
About Global Awards for Excellence in BPM & Workflow
Year after year, Future Strategies Inc., with support from the Workflow Management Coalition (WfMC), BPM Focus and BPM.com, rewards the best implementations in five regions: Europe, Asia-Pacific, Middle East, Africa, Caribbean & South America and North America. These prestigious institutions are the highest authorities in the field of BPM.
The cases of the finalists will be published in the annual edition of BPM Excellence in Practice by Future Strategies Inc.
The winners of each region were selected by a panel of judges composed of one representative from each company sponsor of the awards. At the awards ceremony, ‘Virtual Webinar Ceremony’ (November, 29th), each region was awarded a gold or silver medal, thus recognizing those companies that contributed to the achievement of strategic business objectives of its clients through implementing a BPM platform.

María Cozzi, Public Relations Manager mcozzi@pectra.com
PECTRA Partners Annual Meeting
On November, 24th and 25th we developed the Second Annual Meeting for PECTRA Technology Partners. response to the high participation of our partners last year (+88%), this year we bring up a digital conference (by WebEx) to ensure the simultaneous presence of all representatives of our business partner network and cover Latin America with a single action.
More than 15 member companies of the LatAm PECTRA Technology Network joined the conference.
PECTRA Team in full via WebEx presentation.
Thanks to the partners for their active participation and feedback!
In the conference we shared the 2010 Management Results, presented the guidelines for the 2011 Commercial Strategy (both topics by Fabio Rocca, PECTRA Commercial Manager), we discussed the macroeconomic outlook for the global IT industry (by Martin Sola, PECTRA CEO) and detailed perspective on the Gartner Business Process Management (by Alfredo Cisterna, PECTRA Product Manager).
PECTRA Annual Meeting is an extremely rich communication opportunity for the PECTRA business partner network, and it has been recognized with their high participation every year.
Posteado en 2 December '10 por admin, antes Uncategorized. No Comments.

Juan Chacón, Marketing Manager jchacon@pectra.com
On September 22nd and 23rd , we participated as a sponsor in “The Future of IT 2010” (Buenos Aires, Argentina), organized by the prestigious IT consulting firm Gartner on new trends and prospects in the IT world.
In the event, we had interesting meetings with Gartner analysts, who shared their predictions on the future of BPM, including Janelle Hill.
Janelle Hill is a vice president in Gartner Research. Her current research area is business process management disciplines (such as modeling, analysis, measurement, process ownership/governance, etc.) and new, BPM-enabling technologies. Among its many functions, she evaluates BPM providers. In the conferences that Janelle held, she identified PECTRA Technology as an important vendor in the BPM industry in LatAm.
PECTRA Technology, Inc. is quite aligned with Gartner tendencies, and this event has been an important source of information and trends, best practices on enterprise technologies, new innovations and strategies to add value to our clients’ businesses. As sponsors of the event, we have a booth at the forum of product demonstrations, where we gave advice on the latest version of our platform for Business Process Management, PECTRA BPM Savia.
In the event we presented the best business cases in the region awarded by BPM Focus and Workflow Management Coalition (WfMC):
- Government | Comisión Nacional del Agua (CONAGUA), (Mexico), Glod Medal, 2004;
- Private Sector / Micropayment | Monedero (Argentina), Glod Medal, 2007;
- Government | High Court of the State of Hidalgo (Mexico), Silver Medal, 2008;
- Private Sector / Mass Consumption | QUALA S.A. (Colombia), Glod Medal, 2009.
Get to know more in PECTRA Press Room.
Posteado en 2 December '10 por admin, antes Uncategorized. No Comments.

Juan Chacón, Marketing Manager jchacon@pectra.com
On August 13th, PECTRA attended the “Second Day BPM Colombia: The Power of Simple” (Bogotá, Colombia) for the second consecutive year, where we shared the best practices we have implemented.
Fabio Rocca, Marketing Manager of PECTRA Technology, gave the lecture “How to implement BPM technology successfully and simple, in your organization?”, which explained the benefits that business process management provides our client companies, and presented the best business cases in the region awarded by BPM Focus and Workflow Management Coalition (WfMC):
- Government | Comisión Nacional del Agua (CONAGUA), (Mexico), Glod Medal, 2004;
- Private Sector / Micropayment | Monedero (Argentina), Glod Medal, 2007;
- Government | High Court of the State of Hidalgo (Mexico), Silver Medal, 2008;
- Private Sector / Mass Consumption | QUALA S.A. (Colombia), Glod Medal, 2009.

Fabio Rocca, Commercial Manager, frocca@pectra.com
Here you will find the companies that entrust their business processes in PECTRA Technology solutions to ensure the best results.
Mexico
Comisión Nacional del Agua
Industry: Government
Product: PECTRA BPM Suite Corporative
The Comisión Nacional del Agua manages and preserves Mexico’s water, with participation of the society, to attain the sustainable use of the resource. It has inherited a long hydraulic tradition and throughout its history, it has been composed of distinguished professionals and specialists in various disciplines who are internationally recognized for their dedication and technical ability.
Harvard Business Review
Industry: Publishing
Product: PECTRA Events
With more tha 100 years of track record, Harvard Business School is considered as the World Top Business School.
Universidad Iberoamericana de Puebla
Industry: Education
Product: PECTRA Designer
Argentina
Helacor S.A.
Products: PECTRA BPM Suite y PECTRA Events
Industry:
Important producer and marketer of ice cream in the province of Córdoba (Argentina), with more than 1000 branches in Argentina and Chile.
Panama
Ministerio de Obras Públicas de Panamá
Industry: Government
Product: PECTRA BPM Suite, 2 procesos
The Ministry of Public Works of the Republic of Panama (MOP) is responsible for the execution and implementation of policies for building and maintaining roads and urban roads in the country, to repair and build bridges.
MEDCOM
Industry: Mass Media Communication
Product: PECTRA Designer
Mass Media Holding.
Software as a Service (SaaS)
Banmédica, Consalud, Euroamérica, Proaval are companies that outsource their business management processes to PECTRA Technology tools through our partner Microsystem, who provides this service throughout service model (SaaS).
Microsystem (Chile), PECTRA Technology Partner since 2007, developed a document management system that automates the processes of each company through the implementation of a Workflow Process.

María Cozzi, Public Relations Manager mcozzi@pectra.com
Here you are the new partners that have been added to the growing PECTRA Partner Network (3Q & 4Q 2010) :
Argentina
Cardinal Systems
www.cardinalsystems.com.ar
Kinetic
www.kinetic-corp.com
Russell & Drexler
www.russellydrexler.com.ar
Colombia
PWC Colombia | Price Waterhouse
http://www.pwc.com/co/es
everis
www.everis.com/colombia
Grupo Gesfor
www.grupogesfor.com
México
Guerra Castellanos y Asociados
www.gcya.net
Paraguay
Diviserv
ACaballero@diviserv.com

María Cozzi, PR Manager mcozzi@pectra.com
PECTRA Technology has been honored at the WITSA Global ICT Excellence Awards Ceremony (May, 2010) for the implementation of PECTRA BPM Suite in Monedero (Argentina).
PECTRA BPM Suite was honored in Amsterdam at the 17th World Congress on Information Technology organized by the World Information Technology Society Alliance (WITSA), the most significant global event on information technologies, in the “Private Sector” category for conceiving and developing Monedero, a leader solution in the micro payments’ segment.
This congress is held once every two years and it honors the most outstanding ICT solutions in three different categories:
- Private Sector Excellence, category in which Monedero was honored.
- Public Sector Excellence, where the award was for President Obama’s “Open Government” initiative, executed by TechAmerica.
- Digital Opportunity, a category that had two initiatives acknowledged (England and Hong Kong).
The solution Monedero was proposed through CESSI -Cámara de Empresarios de Software y Servicios Informáticos- as WITSA is the ruling organization for all chambers of commerce at a global level (grouping 74 chambers from 74 different countries), each of which takes part -through its representatives- in the awards by means of successive voting rounds until the winners are selected.
Monedero is a leading means of payment in the micro payment segment in Argentina which allows the user to pay -using the modality of electronic payment- everyday expenses in the public and private transport network, retail chains, and shops partnered with the network. The solution was rewarded on account of its impact on society, considering the number of users that utilize it on a daily basis.
Posteado en 2 December '10 por admin, antes Awards, BPM. No Comments.